Terms of service

TERMS OF SERVICE

Last Updated: June 2026

OVERVIEW

Welcome to SONAN TECH. Throughout the site, the terms "we", "us", and "our" refer to SONAN TECH. SONAN TECH operates this website and online store, including all information, tools, products, and services available through this site.

By visiting our website, purchasing products, requesting repairs, or using any of our services, you agree to be bound by these Terms of Service.

If you do not agree to all terms and conditions contained herein, you may not access the website or use any services.

SECTION 1 - ELIGIBILITY

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when making purchases, requesting repairs, or creating an account.

SECTION 2 - PRODUCTS AND SERVICES

SONAN TECH provides:

  • Electronics sales
  • Device repair services
  • Trade-in services
  • Accessories and parts sales
  • Technology-related services

We reserve the right to modify, discontinue, or limit products and services at any time without notice.

Product colors, images, and specifications may vary from actual items due to display differences.

SECTION 3 - REPAIR SERVICES

By submitting a device for repair, you acknowledge and agree that:

Data Responsibility

Customers are solely responsible for backing up all data before repair service.

SONAN TECH is not responsible for:

  • Data loss
  • Corrupted files
  • Lost contacts
  • Password issues
  • Software problems
  • Account access issues

Hidden Damage

Electronic devices may contain hidden or pre-existing issues that are not visible during initial inspection.

Additional issues may be discovered during the repair process.

If additional repairs are required, customers will be contacted before work proceeds.

Water-Damaged Devices

Water-damaged devices are repaired on a best-effort basis.

No guarantee is provided regarding:

  • Full functionality
  • Long-term reliability
  • Data recovery

Parts Availability

Repair completion times are estimates only and depend on parts availability and supplier shipping times.

Unclaimed Devices

Devices left unclaimed for more than 60 days after customer notification may be considered abandoned and disposed of according to applicable laws.

SECTION 4 - ORDERS

Placing an order constitutes an offer to purchase.

SONAN TECH reserves the right to:

  • Refuse any order
  • Cancel any order
  • Limit quantities
  • Correct pricing errors

If an order is canceled after payment is received, a refund will be issued.

SECTION 5 - PRICING

All prices are subject to change without notice.

We reserve the right to correct pricing errors at any time.

Prices displayed on the website may differ from in-store pricing.

Applicable taxes will be added where required by law.

SECTION 6 - SHIPPING AND DELIVERY

Delivery dates are estimates only.

SONAN TECH is not responsible for delays caused by:

  • Shipping carriers
  • Weather
  • Customs
  • Supply chain disruptions
  • Events outside our control

Risk of loss transfers to the customer once the shipment is accepted by the carrier.

SECTION 7 - RETURNS, REFUNDS, AND WARRANTIES

Returns and refunds are governed by our Return and Refund Policy.

Repair Warranty

SONAN TECH provides a limited 14-day conditional warranty on eligible repairs.

Warranty coverage does not include:

  • Physical damage
  • Liquid damage
  • Abuse
  • Unauthorized repairs
  • Customer-caused issues

Product Returns

Eligible products may be returned within 7 days of purchase subject to inspection and approval.

Products must be returned in original condition with proof of purchase.

Certain products may be non-refundable.

SECTION 8 - INTELLECTUAL PROPERTY

All content on this website including:

  • Logos
  • Graphics
  • Images
  • Text
  • Videos
  • Product descriptions

is the property of SONAN TECH or its licensors and may not be copied or used without written permission.

SECTION 9 - THIRD-PARTY SERVICES

This website may contain links to third-party websites.

SONAN TECH is not responsible for the content, policies, or practices of third-party websites.

Use of third-party websites is at your own risk.

SECTION 10 - PRIVACY

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of information as described in our Privacy Policy.

SECTION 11 - PROHIBITED USES

You agree not to:

  • Violate any laws
  • Commit fraud
  • Upload malware
  • Interfere with website operations
  • Attempt unauthorized access
  • Use automated scraping tools
  • Impersonate another person

Violation of these terms may result in termination of access.

SECTION 12 - DISCLAIMER OF WARRANTIES

All products and services are provided "AS IS" and "AS AVAILABLE."

SONAN TECH makes no guarantees regarding:

  • Website availability
  • Error-free operation
  • Product compatibility
  • Specific repair outcomes

To the fullest extent permitted by law, all implied warranties are disclaimed.

SECTION 13 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, SONAN TECH shall not be liable for:

  • Lost profits
  • Lost revenue
  • Loss of data
  • Business interruption
  • Consequential damages
  • Incidental damages

arising from the use of our products, services, or website.

SECTION 14 - INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SONAN TECH, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of our website or services.

SECTION 15 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted under the laws of the State of Texas, United States.

Any dispute arising under these Terms shall be resolved exclusively in the courts located in Montgomery County, Texas.

SECTION 16 - CHANGES TO TERMS

SONAN TECH reserves the right to update these Terms of Service at any time.

Changes become effective immediately upon posting on this website.

Continued use of the website constitutes acceptance of revised terms.

SECTION 17 - CONTACT INFORMATION

SONAN TECH
12709 Interstate 45 N, Suite 300
Willis, TX 77318

Phone: (936) 314-9332

Email: sonantechwillis@gmail.com

Website: https://sonantech.com

Questions regarding these Terms of Service may be directed to the contact information above.