Yes. We may buy broken, damaged, or non-working devices depending on the model, condition, parts value, and market demand. Bring the device in or submit a request so we can review it.

Most device evaluations take about 5–15 minutes in store. Timing may vary depending on the device type, condition, lock status, and whether additional testing is needed.

A charger or accessories are not always required, but they can help increase the value of your offer. Please bring any chargers, boxes, cases, or accessories you have available.

Yes. Trade-in credit may be applied toward eligible phones, tablets, laptops, computers, gaming devices, smartwatches, accessories, or other available inventory.

We may review locked phones, but devices must be legally owned and eligible for resale or parts use. Offers depend on the lock type, carrier status, activation status, condition, and market value.

Yes. In many cases, you may choose store credit instead of cash. Store credit may provide more value if you are upgrading or purchasing another device from SONAN TECH.